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Important African Safari Information
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1. RESERVATIONS AND PAYMENTS1.1 Reservations can be made by contacting Tanzania Big Game Safaris Ltd. (also Tandala Hunting Safaris (1998) Ltd. and Tanzania Safaris and Hunting (2003) Ltd.), hereinafter referred to as the “Company”. 1.2 Safaris are booked and confirmed only on receipt of a 50% deposit of the basic safari rate. There shall be no binding contract until the deposit has been paid. Failure to remit your deposit in a timely manner may result in an automatic release of the confirmed dates and the possible inability to reinstate your reservation. When the Company acknowledges receipt in writing of the deposit to you, it shall be deemed to constitute acceptance and confirmation of the reservation. 1.3 The balance of the basic safari rate is due no later than seventy-five (75) days prior to commencement of your safari. If the balance has not been received by that date, the Company shall be entitled in its discretion to treat your reservation as cancelled, and consequently to forfeit such part of the deposit as determined solely by the Company. 2. CANCELLATIONS AND REFUNDS
(i) Cancellation less than 90 days prior to safari starting date, the full deposit is forfeited (ii) Cancellation less than 60 days prior to safari starting date, the total safari cost is forfeited 2.2 If you are a no show, the Company shall be entitled to treat your reservation as cancelled without having given the Company any notice and the provisions of Paragraph 2.1 (ii) shall apply.
3. FOR YOUR INFORMATIONThe Company reserves the right to cancel any itinerary or any part of it, to make such alterations in the itinerary as it deems necessary or desirable, to refuse to accept or to retain as a member of any safari any person at any time, and to pass on to safari members any expenditure occasioned by delays or events beyond its control. In case of any appreciable variation in its cost, the Company reserves its right to adjust its rates. 4. RISKS4.1 The Company draws your attention to the fact that there are certain inherent risks involved in participating in a safari, and that you accept them at your own risk. 5. FORCE MAJEURE5.1 “Force Majeure” means, in relation to the Company, any circumstances beyond the reasonable control of the Company (including, but without limitation, acts of God, explosion, flood, tempest, fire or accident, war or threat of war, sabotage, insurrection, civil disturbance or requisition, sickness, quarantine, government intervention, weather conditions or other untoward occurrences). It shall also include whereby government concession areas are no longer made available to said Company. 6. INSURANCEThe Company strongly recommends that you obtain the following types of insurance, which are commercially available:
Major medical Trip cancellation Emergency medical evacuation Loss of personal effect (Return to top) 7. SURCHARGESAlthough the Company hopes that it will not need to levy surcharges it reserves the right to do so on the invoice amount if this becomes necessary. The Company will endeavor to notify you in writing as soon as it is aware of any likely surcharge, and you must pay the amount of such surcharge no later than fourteen days after written notification has been received (depending on the circumstances). If the surcharge is not paid within such time, the Company may construe such non-payment as an act of cancellation on your part and the provisions of Paragraph 2 shall apply. Any refund made by the Company shall be in its sole an absolute discretion. 8. TERMS AND CONDITIONSThese terms and conditions govern the relationship between the Company and you to the total exclusion of any other terms and conditions, other than the terms of the confirmation letter signed by both parties. No alteration to the terms and conditions may be made by any of the Company’s employees, authorised representatives or agents, unless in writing by an authorised officer of the Company. All decisions and matters subject to the Company’s discretion shall be made by an authorised officer of the Company. 9. CARRIAGE BY LAND, SEA AND AIRCarriage by Land, Sea and Air is subject to the terms and conditions to the carrier with whom you travel, and to international conventions some of which may limit liability. Land, Sea and Air travel are also subject to operational decisions of carriers and air and sea ports which may result in cancellations, delays or diversions, over which the Company has no control and for which the Company accepts no liability whatsoever. 10. BAGGAGETemporary or permanent loss of baggage is the responsibility of you or the carrier. 11. TRAVEL DOCUMENTS AND VACCINATIONSIt is your responsibility to ensure that passport, visas, trave permits, health certificates, inoculations, international driving licenses or other documentation required by the trip are obtained and in order. It is your responsibility to meet any additional costs incurred either by yourself (or by the Company on your behalf) as a result of any failure by you to comply with such requirements. 12. SPECIAL REQUESTSYou must advise the Company in writing of any special requests, eg: diet or facility, when you submit your reservation to the Company. The Company will meet any such requests, if possible. If the Company incurs any expense on your behalf, then it shall be passed directly to you. 13. PHOTOGRAPHYThe Company reserves the right without further notice to make use of any photography or film taken on the trip by our staff of you or any minor for general purposes without payment to or permission from you. By allowing and or providing photographs to the Company, you grant perpetual use, irrevocable license, non-exclusive use and is considered paid in full by the Company. 14. DISPUTESIf you have any cause for complaint while travelling, you must immediately bring it to the attention of Mr. Raoul Ramoni, who will attempt to resolve the situation in a timely manner. 15. CONSENTThe payment of the deposit OR any other partial payment for a reservation on a safari constitutes consent to all provisions of the conditions and general information contained in this brochure. The terms under which you agree to take this safari cannot be changed or amended, except in writing and signed by an authorised officer of the Company. 16. CONDITION OF BOOKINGYou shall comply with instructions of the Company’s representative at all times. No Client shall be accepted or be permitted to continue on a safari while their status of mental or physical condition is, in the opinion of the representative of the Company, such as to render them incapable of caring for themselves or make themselves objectionable to other Clients or become a hazard to themselves or other Clients, and the Company will not be responsible for expenses by such persons precluded from completing their safari for this reason. 17. YOUR BASIC SAFARI RATE...is that stated in the confirmation letter.
18. HUNTING REGULATIONSThe following conditions are imposed by the Tanzanian Wildlife Department:
1. All hunting and non-hunting clients must register their names and other particulars (i.e. passport details etc.) at the Company headquarters in Arusha before they proceed to the intended safari area. The above information is covered in the information sheet that will be sent to you upon confirmation of your safari. We will register you in advance of your arrival, once we have received your completed sheet. 2. Clients shall be permitted to hunt those animals for which their permit is issued (subject to quota availability). 3. Great care must be taken when informing us of your trophy priorities. Your four (4) main specie priorities should be given to us well in advance so correct areas and quotas can be allocated. If you are hunting cats, you will need a minimum time of 10 (ten) days per area to ensure a fair opportunity. Some game is restricted to a minimum safari duration - please see license chart. Please note that hunting licenses are not transferable. 19. SAFARI SCHEDULEAll safaris will start and end in Arusha. Clients should plan their arrival in Arusha the day before their safari is scheduled to start, and their departure from Arusha the day after their safari ends. The Company will arrange for a chartered aircraft to be used to fly clients between Arusha and camp. The chartered aircraft service is not part of your Basic Safari Rate and will be quoted on request. The Company does not own or control the chartered aircraft service. Your safari begins when you leave Arusha and ends when you arrive back in Arusha. 20. TROPHY PREPARATIONThe Company is responsible for the proper care, drying and salting of the trophies in the field. We will ensure all correct Tanzania Government documents are obtained to accompany the trophies when exported. We cannot accept responsibility for the trophies once the airline accepts them for shipment. 21. “CITES” DOCUMENTATIONHunters should be in possession of relevant CITES permits issued by their country of final destination before the trophies are exported from Tanzania. This permit should cover all trophies collected by the hunter on safari. The Company cannot be responsible for obtaining the relevant CITES and other import permits for the hunter’s final destination. However, the Company will obtain the CITES permits which are issued by Tanzania.
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